We are searching for a dynamic individual with a warm smile to greet patients and perform other duties (described more in depth below). If you feel that you would be a good match, please apply. We look forward to meeting you!
Pay starting at $20 per hour
Position Summary: As an administrative assistant/receptionist, your role is to provide comprehensive administrative and clerical support to ensure the efficient operation of Bethink. You will be responsible for managing various tasks and activities, serving as a vital point of contact between patients and providers, and being a welcoming presence to families and individuals that enter our doors. Your strong organizational skills, attention to detail, and effective communication abilities will contribute to your success in this role.
Essential Duties and Responsibilities:
- Administrative Support: Perform general office duties, including answering phone calls, managing emails, organizing and maintaining files, scheduling appointments, and coordinating meetings.
- Correspondence: Prepare and draft correspondence, memos, reports, and other documents. Proofread and edit notes and reports for providers to ensure accuracy as needed.
- Calendar Management: Manage and maintain provider calendars, schedule appointments, and handle cancelations/reschedules. Ensure all appointments are properly coordinated and communicated.
- Information Management: Maintain an organized filing system for documents, records, and reports. Retrieve and distribute files as needed. Maintain confidentiality and handle sensitive information with discretion.
- Communication Liaison: Serve as a point of contact for patients, providers, and other medical offices. Facilitate effective communication between these individuals.
- Meeting Support: Prepare meeting agendas, attend meetings, and take accurate minutes. Distribute minutes and follow up on action items to ensure timely completion.
- Document Preparation: Assist in preparing reports/notes. Format documents, create spreadsheets, and perform data entry as required.
- Office Management: Order and maintain office supplies, equipment, and inventory. Coordinate with vendors and service providers for maintenance and repairs. Coordinate with drug reps as needed.
- Time Management: Prioritize and manage multiple tasks efficiently, meet deadlines, and adapt to changing priorities.
- Administrative Projects: Assist with various administrative projects, such as research, data analysis, and process improvement initiatives.
- EHR Management: Maintain and update electronic health records, ensuring accuracy and completeness of information.
- Reception Duties: Greet patients with a smile, answer inquiries, and help them to feel comfortable.
- Maintain confidentiality: Maintain confidentiality of records and information related to patients and their treatments. Demonstrate professional discretion and compliance with protected health information, data integrity, and security policies.
Competencies:
- High school diploma or equivalent.
- Experience or training as a secretary, administrative assistant, or relevant role is a plus.
- Proficient in using office productivity software, including word processing, spreadsheets, etc. Experience with EHR software is a plus.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Attention to detail and accuracy in work.
- Ability to handle confidential and sensitive information with discretion.
- Strong interpersonal skills and the ability to work well in a team.
- Professional demeanor and appearance.
- Flexibility and adaptability to handle various tasks and responsibilities.
- Knowledge of office procedures and equipment.
What We Need:
- Passion and pride in work and space/environment.
- Self-guided determination to complete tasks.
- Strong character matters – integrity, honesty, and adaptability.